Frequently Asked Questions

We accept all major credit and debit cards (Visa, MasterCard, American Express), Direct Bank Transfer (FAST / GIRO), Apple Pay, Google Pay, and PayNow for Singapore orders. All transactions are securely encrypted and billed in Singapore Dollars (SGD).

We process orders rapidly to ensure fast dispatch. If you need to modify your shipping address or cancel an order, please contact our concierge team via Contact Page within 1 hour of placing your order.

Yes, absolutely. UNNIOSE BEAUTY is an authorized partner with official brand distributors and luxury fashion houses. Every product in our collection is 100% genuine, brand new in its original packaging, and stored in our climate-controlled Singapore facility.

Our team of beauty and fashion editors hand-picks every piece based on craftsmanship, ingredient efficacy, and minimal luxury design. We prioritize clean formulations, ethical production, and enduring quality.

All skincare and cosmetics carry verifiable batch codes printed on the outer box and vessel. We guarantee products are dispatched with fresh, optimal shelf life (typically 24–36 months unopened).

All Singapore orders totaling S$100 or more automatically qualify for complimentary standard tracked courier delivery at checkout. For full details on international rates, visit our Shipping Policy.

We offer returns within 14 days of delivery on unopened, sealed cosmetics and unworn fashion items with tags attached. Please view our complete Returns Policy for step-by-step guidance.